Privacy Policy
DLX Ltd ("DLX", "we", "us") collects personal data when you submit the eligibility form on this website. This policy explains what we collect, why, and how you can ask us to delete it.
What we collect
- Your name
- Your phone number
- Your postcode
- Your current heating type
- Your preferred time to be called
Why we collect it
We use this information to contact you by phone or text to discuss your eligibility for the government Boiler Upgrade Scheme, and, where relevant, to pass your details to an MCS-certified installer partner who can carry out the work. We do not use your data for any other purpose, and we do not sell your data to third parties.
How long we keep it
We keep your data for as long as reasonably necessary to progress your enquiry, or until you ask us to delete it.
Your rights
Under UK GDPR you can ask us to access, correct, or delete the personal data we hold about you at any time. To make a request, call us on 07438 903173 or email us using the contact details below, quoting your name and phone number so we can find your record.
Contact
DLX Ltd
Phone: 07438 903173
Email: support@dlxsolutions.co.uk
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.